Microsoft Power Virtual Agent: Latest updates

Simple Power BI Measures – Beginners’ Tutorial and Best Practices

If you're starting out in the world of Power BI, understanding the basics is key to unlocking more advanced techniques later on. In this tutor...

Episode 114 – Copilot Experience with Laurie Pottmeyer

Join Laurie Pottmeyer on this episode of M365 Voice, as she provides a firsthand account of her experience with Copilot, Microsoft's latest of...

Using Calculate Function Inside Power BI

In this tutorial, you'll gain a clear understanding of the CALCULATE function's purpose and importance within Power BI. With practical example...

How to Create a Dashboard in Power BI in 6 Simple Steps

If you're looking to create a dashboard in Power BI, this tutorial has got you covered! With just six simple steps, you can learn how to set u...

Enable Sound Notifications in Omnichannel (Voice and other channels) – Dynamics 365 for Customer Service

By default, this is how the notification appears for the agent when he is logged in to the app and is available. There is no sound notificatio...

Episode # 89 – Talking Power Platform with the newest MVP Heidi Jordan

In episode #89 of M365 Voice, the newest MVP Heidi Jordan is interviewed on the topic of Power Platform. The discussion revolves around how Po...