Explore the possibilities of building dynamic web pages with ease through our curated collection of Microsoft Power Pages blogs. Stay informed about the latest updates, tips, and best practices to unlock the full potential of Power Pages for creating engaging and interactive web experiences.
Announcing new agentic customer experience capabilities in Dynamics 365 and Microsoft Copilot Studio across the entire customer lifecycle. The...
Dynamics 365 Contact Center introduces a coordinated agent model where AI agents work together across engagement, quality, and operations for ...
Real-time voice agents are now generally available in Copilot Studio, supporting adaptive voice experiences for complex customer conversations...
Practical AI in the Power Platform has quickly become one of my favorite sessions to deliver this year. It’s the perfect blend of “what’s poss...
AI Is Now Grading Your Customer Service: Are You Ready for Dynamics 365 Quality Scoring? For years, most organizations have measured customer ...
Many base Microsoft events send an email. In this article, learn how to add a new D365 email notification type. Then associate the event with ...
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