Dynamics 365 Customer Service – Validate knowledge and process adherence with evaluations
We are announcing the ability to validate knowledge and process adherence with Quality Evaluation Agent knowledge source in Dynamics 365 Custo...
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We are announcing the ability to validate knowledge and process adherence with Quality Evaluation Agent knowledge source in Dynamics 365 Custo...
Microsoft 365 Copilot app is updating to a unified app for personal and work accounts with clearer visual cues, a simpler name and icon, and a...
Intune will support macOS 15 and later after macOS Golden Gate 27 release this year. Existing devices on macOS 14.x or below remain enrolled b...
We are announcing the ability to use voice biometrics to authenticate for increased security in Dynamics 365 Contact Center. This feature will...
We are announcing Continuous Access Evaluation (CAE) rollout for user sign-in flows to Dataverse as part of ongoing security enhancements for ...
Microsoft Teams will allow admins to require participants to consent to custom terms before joining meetings, supporting compliance needs. Thi...
Starting late August 2026, Microsoft Word’s document summarization will move from the Top of Doc experience to other Copilot surfaces. T...
We are announcing the addition of intraday performance reports in Dynamics 365 Customer Service. This new report will reach public preview on ...
We are announcing the ability to enrich insights with Microsoft Teams meeting transcripts in Dynamics 365 Sales. This feature will reach gener...
DataZoe "@Rich-RC You can today get the MMM natively in a couple ways. The first is to use a date column such as first day of the month the ch...
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