Navigate the world of process automation with our curated collection of Microsoft Power Automate blogs. Stay informed about the latest updates, tips, and best practices to streamline your workflows and boost productivity with Power Automate.
Take command of your full app layer in Microsoft Intune. Audit every managed and unmanaged app per device with full metadata — publisher, arch...
Expense Agent in Dynamics 365 Business Central is an AI-powered solution designed to simplify how employees capture, submit, and manage expens...
Announcing new agentic customer experience capabilities in Dynamics 365 and Microsoft Copilot Studio across the entire customer lifecycle. The...
Real-time voice agents are now generally available in Copilot Studio, supporting adaptive voice experiences for complex customer conversations...
Dynamics 365 Contact Center introduces a coordinated agent model where AI agents work together across engagement, quality, and operations for ...
Practical AI in the Power Platform has quickly become one of my favorite sessions to deliver this year. It’s the perfect blend of “what’s poss...
AI Is Now Grading Your Customer Service: Are You Ready for Dynamics 365 Quality Scoring? For years, most organizations have measured customer ...
Many base Microsoft events send an email. In this article, learn how to add a new D365 email notification type. Then associate the event with ...
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