Dynamics 365 Customer Service: Service tools, skills and plugins are now available for Scout
The updated Service application brings Dynamics 365 Customer Service context, actions, and guided workflows into Scout. Customer service teams...
The updated Service application brings Dynamics 365 Customer Service context, actions, and guided workflows into Scout. Customer service teams...
Business Value Companies that use basic warehouse configurations can include subcontracting in the same inventory activities they use for othe...
OneDrive for the web is updating the placement of the Create or upload button to provide a more consistent file experience across OneDrive and...
Financial report authors can now identify uncategorized accounts, trace account usage and calculations, and preview definitions before publish...
Word layouts now include a company information dataitem that is shared across all report datasets. This reduces the work needed for a report d...
This feature introduces a dedicated task pane in Business Central that displays all tasks generated by the agents. The task pane appears as an...
Participant evaluated” lets users choose who to evaluate within a conversation transcript for quality evaluation.Users can select Partic...
The updated Service application brings Dynamics 365 Customer Service context, actions, and guided workflows into supported Copilot experiences...
Design document report themes using the new document samples controls in the Word add-in. We have added samples that look like common document...
This post focuses on one of the most important design tasks when migrating from Elasticsearch to Azure Cosmos DB: translating an Elasticsearch...
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