Microsoft Dynamics 365 & Power Platform Posts

From POCs to Production: Ship AI That Sticks

Dynamics 365 Customer Service – Simulate AI field prediction capability from Case Management Agent

We are announcing the ability to test how well the Case Management Agent is performing with field prediction in Dynamics 365 Customer Service....

Microsoft 365 Copilot for Service – Create case records from customer emails with one click

We are announcing the ability to create case records from customer emails within Outlook in Microsoft 365 Copilot for Service. This feature wi...

Quick tip: retrieving raw, unprocessed files stored in Github

Six ways to use the amazing Agent Mode in Excel

Explore the Six ways to use the unique and amazing Agent Mode with Copilot in Microsoft Excel. Perform complex actions with ease. It works on ...

Diagnosing Power BI DirectQuery Connection Limit Problems With Performance Analyzer

To kick off my series on diagnosing Power BI performance problems with Performance Analyzer in the browser (which I introduced last week with ...

Create new font in your handwriting for free

Create new font in your handwriting for free using a touch screen and stylus (pen tablet) in TTF format on Windows font maker. Use your own ha...

How to Send Automated Emails from Dynamics 365 CRM Using Email Templates and Power Automate

Microsoft Dynamics 365 CRM provides robust email capabilities through Email Templates, enabling organizations to maintain consistent and profe...

SharePoint Automation in Power Automate

Introduction Imagine this: a new document lands in your team’s SharePoint library. Within seconds, an approval request is sent to the manager,...