Enhance productivity with Copilot-recommended email templates
In today’s fast-paced digital landscape, customer service teams need speed and consistency to meet rising expectations. Copilot-powered e...
In today’s fast-paced digital landscape, customer service teams need speed and consistency to meet rising expectations. Copilot-powered e...
In a welcome, albeit long-awaited, development, Microsoft has finally added support for certificate-based authentication (or CBA) for the Shar...
The SharePoint team is excited to (finally) bring Site Collection creation to Graph! Starting in Microsoft Graph beta you can now create new s...
The Security Overview page in the Power Platform admin center serves as a centralized dashboard where you can monitor security, review your se...
This update empowers report creators to craft more engaging experiences for report consumers. Report creators can easily maintain image visual...
We are announcing the ability to view, add, and manage your agent’s triggers and channels all from a single, unified experience in Microsoft C...
We are announcing the ability to analyze adherence history to optimize workforce planning in Dynamics 365 Contact Center. This feature will re...
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