Microsoft Dynamics 365 & Power Platform Posts

Building AI Agents with Low Code

AI-Powered WhatsApp Sentiment Analysis for Smarter Customer Support in Dynamics 365

Customers want instant answers, personalised conversations, and human-like support, and WhatsApp has become the most natural place for those i...

Meet Copilot Analyst: Your New Data Scientist on Demand

Most people don’t have the time (or the desire!) to become data experts. But every department, from finance to sales to HR, is flooded with sp...

Fabric Fridays #108 - Fabric DevOps

Foundry IQ: unlock ubiquitous knowledge for agents

From Systems of Record to Systems of Action: Agentic Business Applications

Automating Diagnostic Audio Playback in Dynamics 365 using JavaScript

This technical guide explains how to play audio files stored in a Dataverse File column directly inside Dynamics 365 using JavaScript. It is i...

Teams application update needed to enable Explicit Recording Consent feature on Teams Phone Devices

Microsoft Teams Phone Devices will require app version 1449/1.0.94.2025443703 to enable Explicit Recording Consent for 1:1 VoIP calls starting...

Dynamics 365 Contact Center- Set least active assignment as default in messaging queues

We are announcing the ability to set the least active assignment as the default in messaging queues in Dynamics 365 Contact Center. This featu...

Windows Office Hours: January 15, 2026

If you are an IT admin with questions about managing and updating Windows, we want to help. Every third Thursday of the month, we host a live ...