Microsoft Dynamics 365 & Power Platform Posts
How AI Enhanced Customer Relationship Management in Dynamics 365?
In 2025, with the launch of Microsoft Dynamics 365’s Wave 2 AI enhancements set for October 1, businesses are reimagining customer relationshi...
Your Guide to Adding and Managing Alerts and Notifications in Dynamics 365!
Want to notify your sales team when a high-value deal lands instantly? Or alert your support agents when a case is escalated? Missing a key up...
Microsoft Outlook: Enhanced search experience with Copilot across Web, Mac, and Mobile
Microsoft Outlook introduces Immersive Search with a Copilot side pane across platforms, providing AI-generated summaries from emails, Teams, ...
Outlook Web Access and new Outlook: ‘Mobile devices’ settings page to be removed
Starting September 9, 2025, the ‘Mobile devices’ settings page will be removed from Outlook Web Access and new Outlook. Users must manage mobi...
Power Platform admin center – View usage and value metrics for Copilot agents in Power Apps
We previously announced that the ability to view usage and value metrics for Copilot agents in Power Apps in the Copilot hub within the Power ...
Audio overviews now available for files
Audio overviews for PDFs, Word documents, and Notebooks will roll out globally from mid to late September 2025. Available to users with Copilo...
Deploy a frontline worker pilot in Teams Admin Center
Teams Admin Center will soon enable deployment, management, and monitoring of frontline worker pilots, allowing admins to configure workloads,...
Microsoft 365 apps | New Trust Center settings to block insecure file open protocols
Microsoft 365 apps will block insecure file open protocols like FPRPC by default starting version 2508, with new Trust Center settings to mana...
Microsoft 365 Copilot | View recent activity in Word with Dynamic Document Snapshot
Microsoft 365 Copilot in Word introduces an Activity tab showing recent comments and edits, with filters by time. Rolling out globally from la...
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