Microsoft Dynamics 365 & Power Platform Articles

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Dynamics 365 Customer Service – Edit schedule bookings with drag and drop

We are announcing the ability to edit agent schedule bookings using drag-and-drop interactions in Dynamics 365 Customer Service. This feature ...

M365 Admin 8 months ago 15

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We are announcing the ability to retrieve Power Platform Environment variables directly through desktop flows in Microsoft Power Automate. Thi...

M365 Admin 8 months ago 11

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We are announcing the ability to leverage Quality Evaluation Agent simulation to test & fine tune evaluation criteria in Dynamics 365 Cont...

M365 Admin 8 months ago 16

Article

We are announcing the ability to leverage Quality Evaluation Agent simulation to test & fine tune evaluation criteria in Dynamics 365 Cust...

M365 Admin 8 months ago 19

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We are announcing Quality Evaluation Agent Evaluation Criteria Extensibility in Dynamics 365 Customer Service. This feature will reach general...

M365 Admin 8 months ago 11

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We are announcing Quality Evaluation Agent evaluation criteria versioning in Dynamics 365 Customer Service. This feature will reach general av...

M365 Admin 8 months ago 4

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AI is accelerating modernization, which is the foundation for agile operations and innovation that will be key to enterprises’ competitive adv...

Barhead Solutions 8 months ago 30

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Hi, Readers.Today I would like to discuss a question I was asked recently, does the BC API support Multi-level Expand? With Business Central y...

Dynamics 365 Lab 8 months ago 25

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If you spend time in the Azure Portal’s using Azure Cosmos DB Data Explorer, you know it’s a “lots of screens, lots of tabs, lots of work happ...

Azure Cosmos DB Blog 8 months ago 26

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Hi Folks, This is in continuation in the Python + Dataverse series, it is worth checking out from the start of this series here. At times, the...

ECELLORS CRM Blog – Sharing thoughts and challenges on Power Platform & Azure along with respective solutions put together… 8 months ago 25

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