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Microsoft Copilot (Microsoft 365): Knowledge templates support for ServiceNow Knowledge Connector

Earlier ServiceNow Knowledge connector did not support ingestion of content for articles created using templates in ServiceNow. But now Servic...

2 months ago

We are announcing the ability to reassign an agent’s owner with PowerShell in Microsoft Copilot Studio. This feature will reach general ...

3 months ago

Microsoft 365 Copilot Chat will add an “Open in Word” button by late September 2025, allowing users with a Copilot license to tran...

4 months ago

We are announcing the ability to reassign an agent’s owner with PowerShell in Microsoft Copilot Studio. This feature will reach general ...

7 months ago

A new Message consumption usage report for Microsoft 365 Copilot Chat (preview) will be introduced in the admin center to manage metered consu...

8 months ago

Hello Everyone,Today I am going to share my thoughts on create a journey by using Copilot to describe them in Dynamics 365 Customer Insights.L...

10 months ago

Microsoft 365 Copilot will use large language models to generate titles for chat sessions starting March 2025. This feature, requiring a Micro...

10 months ago

Every business decision starts with insights backed by data. However, trying to spot trends while staring at rows and columns of data isn’t ex...

11 months ago

Here's how you can create your first Copilot for Customer Service Hub

1 year ago

The Microsoft Power Platform Conference brings exciting new updates to Power Apps including new Copilot abilities, modern controls and governa...

2 years ago