Microsoft 365 Articles

Copilot Cowork and Dynamics 365 Customer Engagement: What It Means for Sales and Service Teams

Microsoft’s Copilot Cowork update matters because it moves AI closer to daily sales and service work inside Dynamics 365. Sellers, service man...

Agentic AI Examples: 6 Enterprise Use Cases That Deliver ROI

Most organizations have read plenty about what agentic AI can do. The question they’re really asking is narrower: what does it look like runni...

First look at the SharePoint API usage report

A quick look at the recently introduced SharePoint API usage report. While the report seems to complement the already available Graph API usag...

Batch Operations and Throttling Mitigation in Power Automate

Bundle hundreds of SharePoint writes into a single $batch request to stop hitting throttling limits.

Need a different partition key in Azure Cosmos DB? Pick the right approach

Once you create a container, its partition key is fixed at creation, and you can’t change it in place. However, if your original key starts ca...

Your Dynamics 365 Isn’t Broken—It’s Just Too Complicated

Your Dynamics 365 Isn’t Broken—It’s Overbuilt One of the most common things we hear during Dynamics 365 health checks is, "The system works, b...

Power Automate Cloud Flow Failing with 403 Forbidden on a Dataverse Action

Disable Click Through on Lookup Values in Forms

Microsoft has introduced the Disable Click-Through on Lookup Values in Forms feature in Dynamics 365 Field Service, giving administrators grea...

How to Track Mailchimp Campaign Performance Inside Dynamics 365 CRM

Email marketing platforms like Mailchimp provide a wealth of campaign insights from open rates and click-through rates to unsubscribes and eng...

KB – employeeLeaveDateTime show empty (null)

Check out this article via web browser: KB – employeeLeaveDateTime show empty (null) This is a knowledge base item. I hope it will help ...