Microsoft Excel

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Excel: Countif Function

Counts the cells in a range that meet one condition. Text matching ignores case.

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Gold Gets Two Hours: Entitlements in Dynamics 365 Customer Service

Last week we gave cases a countdown clock. This week, a client question that follows almost immediately: "Our gold customers bought twenty sup...

Automating PDF Data Extraction Using Computer Use within Copilot Studio

Business documents such as purchase orders, invoices, reports, and shipping documents often contain valuable information in tabular format. In...

Why Dynamics 365 Users Need CRM Email Marketing Integration!

"The aim of marketing is to know and understand the customer so well the product or service fits them and sells itself." Most Dynamics 365 use...

Integrate Field Service Bookings with Outlook Calendars

Dynamics 365 Field Service allows organizations to sync work order bookings with Outlook calendars. This helps technicians and dispatchers see...

Microsoft 365 Copilot: New Copilot Pages will be stored in OneDrive for Business

Newly created Microsoft 365 Copilot Pages will be stored in OneDrive for Business starting mid-August 2026, enabling existing OneDrive governa...

Microsoft Purview: Data Loss Prevention and auto-labeling support for non-Microsoft applications

Microsoft Purview will support Data Loss Prevention and auto-labeling for non-Microsoft applications like Google Workspace, Box, and Salesforc...