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A Microsoft Partner's Take on the New IDC Research Report on Frontier Firms Leading the AI Revolution

I recently read through an IDC research brief commissioned by Microsoft on what separates AI leaders from everyone else. A lot of it confirmed...

Trigger post-call actions using caller hang-up events 

In contact centers, a voice conversation does not end when the call disconnects. That’s when critical work begins – loggin...

Microsoft Power Platform 2026 Release Wave 1: What Copilot and Agents Mean for Dynamics 365 Customer Engagement

In conversations with organizations over the past several months, a consistent question has started to surface: how do we actually use these A...

Power Platform – April 2026 – Screenshot Summary

Community Call Highlights   Quicklinks: Power Platform Community: Power Apps Power Automate Power BI Power Virtual Agents Power Pages M365 Pla...

Microsoft Copilot Studio | 2026 Release Wave 1

Microsoft Power Pages | 2026 Release Wave 1

Microsoft Power Apps | 2026 Release Wave 1

Microsoft Power Automate | 2026 Release Wave 1

Boost Productivity with Planner and Copilot Cowork

The content explains an efficient workflow using Microsoft Planner and Copilot Cowork. By extracting tasks due for the week from Planner and t...

One-click security scanning and org-wide alert triage come to Advanced Security

We’re shipping two major capabilities that change how security teams enable and act on application security in Azure DevOps: CodeQL defa...