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How Generative AI Is Revolutionizing Dynamics 365 Sales (2026 Guide)

Introduction The world of sales has changed dramatically over the past few years. Sales professionals are no longer expected to spend countles...

Remove Hardcoded Workspace and Item IDs with Fabric Variable Libraries to use Across Dev/Test/Prod

In this blog post I’m going to show you how you can use variable libraries with connection strings as well as items. This approach allows you ...

Dynamics 365 Business Central: Open the same list in a new tab when switching companies

Hi, Readers.Today I would like to share another mini tip about Business Central, how to open the same list in a new tab when switching compani...

Microsoft Teams: Teams shared display mode and peripheral detection available for DoD environments

Shared display mode in Teams is now available in government DOD environments, enabling more seamless and private meeting hosting from your PC....

Customer insights, reimagined: The intelligence layer powering agentic customer experience

Customers expect a single, continuous relationship with your brand. One where every interaction feels informed and connected. The post Custome...

From Answers to Action: What’s New with Copilot in Dynamics 365 Customer Service

Service Agent extends Dynamics 365 Customer Service beyond traditional assistance by enabling AI-powered actions across cases, knowledge, emai...

Scaling AI in Sales: How Modern CRM Platforms Unlock Visibility, Velocity, and Volume

For sales leaders in mid-market organizations, the pressure to scale is not new—but the constraints have fundamentally changed. Revenue target...

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