Microsoft Dynamics 365 & Power Platform Articles

Article

5 Ways Copilot in Dynamics 365 Sales Saves Reps Time

Discover how Copilot in Dynamics 365 Sales can simplify CRM tasks, help reps analyze sales data, and improve daily workflows. Watch the record...

Microsoft Dynamics 365 | Partners | Pricing & Cost | Dynamics CRM 27 days ago 7

Article

A growing healthcare technology company needed a better way to manage leads, opportunities, customer relationships, and sales reporting. Its i...

Microsoft Dynamics 365 | Partners | Pricing & Cost | Dynamics CRM 27 days ago 9

Article

This feature introduces a robust what-if analysis capability for estimates that enables you to model scenarios and evaluate their impact on ke...

M365 Admin 27 days ago 10

Article

End users of Microsoft 365 Copilot will see improved Microsoft Dataverse, Dynamics 365, and Power Apps record references in Context IQ with ri...

M365 Admin 27 days ago 7

Article

Every six months, Australian companies with more than AUD100 million in annual turnover must report how and when they pay small business suppl...

M365 Admin 27 days ago 7

Article

You can mark an e-document as fully paid, partially paid, or unpaid. The system sends this information through accounts payable access points ...

M365 Admin 27 days ago 6

Article

As an admin, you can control who can access Copilot Cowork in your organization. The Dynamics 365 Sales plugin is installed by default in Copi...

M365 Admin 27 days ago 9

Article

Use the No auto assignment method for queues in Copilot Service admin center when you want routed conversations to remain unassigned after the...

M365 Admin 27 days ago 6

Article

In the in-queue and pre-queue overflow settings within the Copilot Service admin center, administrators can define the following settings: Pre...

M365 Admin 27 days ago 8

Article

You can now access behavioral data captured by Customer Insights – Journeys, such as emails opened and links clicked, and use it in Cust...

M365 Admin 27 days ago 6

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