Dynamics 365 Customer Service – Use Assign option for cases to update capacity, presence
We are announcing the ability to use the Assign option on the case form to work with unified routing to update presence and capacity of servic...
We are announcing the ability to use the Assign option on the case form to work with unified routing to update presence and capacity of servic...
We are announcing the ability to automate journey creation by using templates, existing segments, and messages in Dynamics 365 Customer Insigh...
Microsoft Defender for Office 365 will introduce message warnings in Microsoft Teams for messages containing URLs flagged as Spam, Phish, or M...
Today, IT admins in the Teams admin center can view security and compliance data for apps and agents that are Microsoft 365 certified or publi...
Customers can now customize their M365 profile cards by adding new properties such as Cost Center, Role, Employee Type, Employee ID and Divisi...
Missed many messages? Copilot will automatically generate a summary of the new messages in a chat conversation, so you can catch up quickly wi...
This feature will allow admins to specify a limited set of sites to exclude from web grounding in M365 Copilot and Copilot Chat #copilotcontro...
Administrators using the Microsoft 365 admin center and Teams admin center who manage agents and apps that work across Teams, Outlook and the ...
Windows Backup for Organizations will be generally available in Intune with controls for backing up and restoring backups in OOBE. Backup and ...
Today, we are announcing the retirement of the Power BI integration within SharePoint lists and libraries. This change impacts customers who c...
Azure
Microsoft 365 Sharepoint
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