As a customer service leader in the housing sector, you know the daily struggle better than anyone. You and your teams are often trapped, forc...
Key Columns in Dataverse (Entities Reimagined) play a vital role in ensuring data integrity, uniqueness, and efficient record management withi...
To use an MCP server, you don’t necessarily need to ask your agent users to provide their credentials. However, on my first attempt to a...
Monitor in Power Apps offers insights and recommendations to enhance app performance. It provides makers with detailed information on their ap...
Duplicate data might not seem like a big deal until your CRM starts giving mixed signals, your sales reps chase the same lead twice, or your r...
Managed Properties in Microsoft Dataverse control the level of customization allowed for solution components when they are part of a managed s...
This is a universal architecture anti-pattern that affects teams across all cloud providers and technology stacks. Whether you are using nginx...
Reducing latency by 50% and scaling intelligent CX for SMBs This article was co-authored by Sergey Galchenko, Chief Technology Officer, Intele...
Windows 10 devices accessing Windows 365 Enterprise Cloud PCs and Windows 365 Frontline (Dedicated) Cloud PCs are automatically entitled to ES...
Microsoft Teams will enable consulting and merging PSTN callers behind IVR or auto-attendants using DTMF tones into meetings starting January ...
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