How to Use Copilot Recommended Email Templates in Dynamics 365 Customer Service
Manual email drafting can lead to delays, inconsistencies, and agent fatigue. The Copilot feature in the Dynamics 365 Customer Service workspa...
Delve into the transformative power of Microsoft Graph through our curated collection of blogs. Explore the latest insights, innovations, and best practices to leverage Microsoft Graph's capabilities and drive intelligent experiences across your applications and services.
Manual email drafting can lead to delays, inconsistencies, and agent fatigue. The Copilot feature in the Dynamics 365 Customer Service workspa...
In many businesses, important updates in Dynamics 365 CRM go unnoticed. One delayed update can cost a deal, damage customer trust, or s...
Call Highlights SharePoint Quicklinks: Primary PnP Website: https://aka.ms/m365pnp Documentation & Guidance SharePoint Dev Videos Issues...
Microsoft 365 Copilot is now accessible from the OneDrive activity center on macOS, allowing users with a Copilot license to summarize documen...
Do your customers expect instant replies on WhatsApp? They probably do! and missing that window can mean losing a lead or frustrating a loyal ...
Let’s face it—we’ve all been there. You’re chasing down a lead on WhatsApp, sending a follow-up via SMS, answering questions on live chat… and...
Call Highlights SharePoint Quicklinks: Primary PnP Website: https://aka.ms/m365pnp Documentation & Guidance SharePoint Dev Videos Issues...
In today’s fast-paced business environment, leveraging technology to streamline processes and enhance efficiency is crucial. One such to...
Microsoft Viva's Viva Goals now offers an improved first-run experience (FRE), which makes it easier for new users to onboard and navigate the...
In Dynamics 365, it is crucial to know which fields have been modified on the form during an update. While creating a plugin to receive data o...
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