Dynamics 365 Field Service : Add products and services to incidents
When delivering field service, standardizing how issues are resolved helps improve efficiency, consistency, and customer satisfaction. Dynamic...
Delve into the transformative power of Microsoft Graph through our curated collection of blogs. Explore the latest insights, innovations, and best practices to leverage Microsoft Graph's capabilities and drive intelligent experiences across your applications and services.
When delivering field service, standardizing how issues are resolved helps improve efficiency, consistency, and customer satisfaction. Dynamic...
In Dynamics 365 Field Service, setting up resource pools and crews helps organizations manage their workforce more efficiently, especial...
New Exchange Web Services (EWS) usage report will be available in the Microsoft 365 admin center by early April 2025. It provides insights int...
Some people get great results from AI tools like Microsoft 365 Copilot. Others struggle to make Copilot useful. As an article by a Microsoft p...
Looking to improve your scheduling skills? Dynamics 365 Calendar has recently released some exciting new features that promise to revolutioniz...
Enabling Microsoft Team chats inside Dynamics 365 allows the agents/sellers to start a new chat from a record or connect an existing chat to a...
The year 2023 has ushered in dramatic innovations in AI, particularly regarding how businesses interact with customers. Every day, more organi...
Microsoft is introducing a set of usability enhancements on the Review set list page for the eDiscovery (Premium) feature within the Microsoft...
Microsoft Viva has announced an increase in the text customization options for Viva Goals. This means that users can now utilize a broader ran...
Microsoft Dynamics 365 CRM is a powerful tool used to manage customer relationships, while SharePoint offers advanced document management capa...