Introducing the Customer Intent Agent in Dynamics 365 – Part 2
Back in February, I shared some of the new features that are coming in the 2025 Release Wave 1 for Dynamics 365 Customer Service and Contact C...
Delve into the transformative power of Microsoft Graph through our curated collection of blogs. Explore the latest insights, innovations, and best practices to leverage Microsoft Graph's capabilities and drive intelligent experiences across your applications and services.
Back in February, I shared some of the new features that are coming in the 2025 Release Wave 1 for Dynamics 365 Customer Service and Contact C...
We’ve released updates to the following update channel for Microsoft 365 Apps: Current Channel When this will happen: We’ll be gra...
What If You Could Manage Your Work in a Way That’s Simple, Agile, and 100% Focused on What Matters Most? Take a second to think about your cur...
New features are coming to Microsoft Viva Engage for the Microsoft 365 Copilot adoption community, including recommendations for similar quest...
You’re in the middle of a hectic workday, and amid a rush of clicks and decisions, you accidentally delete a crucial record from your CRM. Pan...
The Office 365 for IT Pros team is delighted to announce the availability of monthy update #112. Subscribers for the 2025 edition can now dow...
Guess Who Am I? I can generate project plans, allow managers to assign tasks to team members, and allocate the proper resources. I match resou...
In this blog post, you'll learn how to check for dirty fields or forms in Dynamics 365 - a vital skill for any user of the platform. ...
Dynamics 365 Customer Service is a comprehensive case management solution that enables organizations to deliver personalized support to their ...
Power Automate approvals are great and much used. And why not? Afterall they allow users the capability to approve/ reject from their mailboxe...