How to Integrate WhatsApp with Dynamics 365 CRM Using Meta or Twilio APIs
In a world where customers expect instant, personalized service, integrating WhatsApp with your CRM isn’t optional—it’s a strategic necessity....
Delve into the transformative power of Microsoft Graph through our curated collection of blogs. Explore the latest insights, innovations, and best practices to leverage Microsoft Graph's capabilities and drive intelligent experiences across your applications and services.
In a world where customers expect instant, personalized service, integrating WhatsApp with your CRM isn’t optional—it’s a strategic necessity....
Introduction As businesses transition to digital operations, fraud threats continue to evolve. From payment fraud to account takeovers and ref...
Imagine a large retailer with a contact center that supports customers who speak multiple languages. Previously, they needed separate bots for...
(Amber Plumb interviewing Michael Morales and Allison Sweet) The power of M365 Copilot is transforming the way our support team operates...
New Outlook for Windows users will soon enjoy an added accessibility feature that automatically reads out emails thanks to the Microsoft Windo...
Microsoft Dynamics 365 is a powerful CRM platform that helps businesses manage customer interactions, sales pipelines, and marketing efforts. ...
Firstly, it’s obvious that customer relationship management (CRM) is a “must-have” component for success. Dynamics 365 CRM by Microsoft offers...
An interesting LinkedIn post by a Microsoft employees relates how Copilot for Microsoft 365 saves him 14 hours monthly. Reports like this must...
Microsoft 365 includes a framework to create, send, and manage organization messages to users. It's a good idea, but the implementation is sad...
Logging in to a Dynamics 365 Trial environment can result in a security prompt each time you attempt to sign in. These prompts are from Office...