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Microsoft Dynamics 365 & Power Platform Articles

Article

Omnichannel for Customer Service – Voice Upgrade

Microsoft have recently started to roll out a MAJOR update to Omnichannel voice! In this post I will explain how to upgrade your phone numbers...

Microsoft Dynamics 365 | NEIL PARKHURST (MVP) 2 years ago 55
Article

Word: Reference PDF files in Copilot in Word

Microsoft Word users can now easily reference PDF files in Copilot to facilitate content generation in Word. This feature is now widely availa...

M365 Admin 2 years ago 25

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