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Microsoft Dynamics 365 & Power Platform Articles

Article

Outlook: Prioritize my inbox by Copilot

Outlook's Copilot feature now comes with a 'Prioritize my inbox' option which highlights high-priority emails in your inbox and provides a sum...

M365 Admin 2 years ago 4
Article

Dynamics 365 Contact Center – Voice Upgrade Date

Are you using the voice channel of Microsoft’s Dynamics 365 Contact Center (aka Omnichannel for Customer Service)? If you are … you need to be...

Microsoft Dynamics 365 | NEIL PARKHURST (MVP) 2 years ago 30
Article

Dynamics 365 Contact Center – Chat Widget Domains

Recently I noticed that a couple of my customers hadn’t set the options on their chat widgets to only show on certain domains. I would like to...

Microsoft Dynamics 365 | NEIL PARKHURST (MVP) 2 years ago 33

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