Microsoft Dynamics 365 & Power Platform Articles
Custom Power Apps: Empowering Businesses Beyond Salesforce’s Limitations
In modern-day market competition, organizations are increasingly chasing greater, more flexible, and more cost-effective solutions to enhance ...
ShareGate: AI is changing Microsoft 365 security: 2025 forecasts and best practices
Click here to read my latest article for ShareGate.
A quick guide to Microsoft Copilot solutions
Confused about which Copilot products are right for your organisation? Our guide is here to help you make an informed decision. Microsoft has ...
Unmeasured: Part 5 – Rethinking productivity for a human future
We questioned the obsession with “more” in Part 0, we exposed the wrong metrics in Part 1, we showed how running the business is e...
A Deep Dive into the Case Management Agent (preview) in D365 Customer Service
Back in February, I wrote an article covering the new features that were expected to roll out as part of the 2025 Release Wave 1 for Dynamics ...
Duplicate Records, Not Work: Save Hours with Dynamics 365 CRM Cloning!
Sales reps waste hours on admin work, creating the same CRM records again and again. Studies show CRM users spend nearly 5 hours a week just e...
Find Active EWS-Based Apps in a Microsoft 365 Tenant
Microsoft will retire Exchange Web Services (EWS) from Exchange Online on October 1, 2026. A new usage report helps tenants understand what ap...
Dynamics 365 Business Central Blog Series: Integrate Business Central with SharePoint
Articles in this series: How to import/read files from SharePoint (document library) to Business Central via AL (Graph API) How to upload file...
Create Form Submission and Event Registration Summaries in Customer Insights - Journeys
Form submissions and event registrations for Customer Insights - Journeys capture important information that is often way harder to find than...
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