Microsoft Dynamics 365 & Power Platform Articles

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Power Platform admin center – The agent inventory page is now available for Public Preview

We are announcing that the agent inventory page for the Power Platform admin center is now available for Public Preview. This page allows admi...

M365 Admin 1 year ago 5

Article

We are announcing the ability to generate code-based actions with natural language in prompt builder and within an agent in AI Builder. This f...

M365 Admin 1 year ago 19

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We are announcing the ability to use the Lead Manager and Customer Brief templates in Microsoft Copilot Studio. This feature will reach genera...

M365 Admin 1 year ago 15

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We are announcing the ability to group up to 500 files into a single knowledge source, where agents can narrow their scope of search when quer...

M365 Admin 1 year ago 10

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We are announcing the ability to pause and resume journeys to handle unplanned events in Dynamics 365 Customer Insights – Journeys. This...

M365 Admin 1 year ago 3

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We are announcing the ability to directly transfer conversations to other representatives within their queue or other queues without the need ...

M365 Admin 1 year ago 6

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Users will be able to search for and select Teams Channels in the Context IQ menu to help ground their prompts when using Copilot Chat. Produc...

M365 Admin 1 year ago 8

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Users will be able to search for and select SharePoint Lists through the Context IQ menu to help ground their prompts when using Copilot Chat....

M365 Admin 1 year ago 14

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You will be able to set up Outlook rules to play a sound whenever an email that matches your chosen conditions arrives – whether it’s fr...

M365 Admin 1 year ago 7

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A new agents usage report will be available in the Microsoft 365 admin center. The report will be scoped to include agents in M365 Copilot and...

M365 Admin 1 year ago 4

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