Microsoft Dynamics 365: Latest Dynamics 365

Build smarter, test smarter: Agent Evaluation in Microsoft Copilot Studio

Automated agent testing is now built into Copilot Studio—evaluate performance, improve quality, and scale confidently with Agent Evaluation. T...

Use session restore for seamless continuity in Customer Service

As customer service representatives juggle multiple cases, tabs, and applications throughout their day, interruptions—whether from b...

Scale your agent rollout with confidence: Introducing Copilot Credit Pre-Purchase Plan 

Today, we're introducing the Copilot Credit Pre-Purchase Plan (P3), a new way to purchase Copilot Credits designed for organizations ready to ...

How to Turn Excel Spreadsheets into Power Apps (2025) | Step-by-Step Beginners Tutorial

Expand Dynamics 365 with new Sales and Customer Service Agents

Microsoft have introduced two new Agents to help to transform key business processes and have brought forward the release date of previously-a...

Boost Dynamics Business Central with Private AI: Sales Interaction Assistant

Imagine walking up to a retail counter where the ERP system already knows who you are, understands what you said, and suggests your order R...

An updated version of the October 2025 Scan Cab is available

IMPORTANT: This notice is only relevant for environments where: Scan Cab is used to check for update compliance. The October 2025 Scan Cab was...

Microsoft Custom engine agents: Introducing file upload support

Custom engine agents will support file uploads from local storage or OneDrive starting November 2025, allowing agents to access files briefly ...

Microsoft PowerPoint: “Reuse Slides” feature will retire starting 2026

Starting January 2026, PowerPoint will retire the “Reuse Slides” feature on Windows and Mac desktops, removing it from the ribbon ...

Microsoft 365 Copilot (web and mobile): Sharing Copilot Notebooks and mobile app rollout

Microsoft 365 Copilot introduces shared Copilot Notebooks for team collaboration and a new mobile app for on-the-go access. Rolling out from O...