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Dynamics 365 Apps – Audit data for entity routing configurations and entities

We are announcing the ability to audit data for entities and entity routing configurations within both Dynamics 365 Contact Center and Dynamic...

Microsoft Purview DLM: Retirement of SharePoint online information management and in-place records management features

Starting April 2026, SharePoint Online will retire legacy features like Information Management Policies and In-Place Records Management. Organ...

What Is the Best Way to Manage Files and Attachments in CRM?

Managing file storage in Dynamics 365 can be challenging as attachments accumulate across emails, notes, and CRM records. When Dynamics 365 at...

A Quick Look at Purview Data Security Investigations

During the quiet holiday period, I looked at the new Purview Data Security Investigations (DSI) solution, which seems to be put together from ...

Dynamics 365 Business Central: Quickly check the current filters used on the current page via Page Inspection

Hi, Readers.Today I would like to share another mini tip about Business Central, how to quickly check the current filters used on the cur...

Using a Plugin to Generate Auto-Number Values for Legacy and Reopened Records in Dynamics 365 / Dataverse

In one of our recent Dynamics 365 / Dataverse projects, we ran into one issue with auto-number fields. We had configured an auto-number for th...

Exam AB-731: AI Transformation Leader

What better way to start 2026 then to talk about a Microsoft certification, especially one for a totally NEW type of user! Following on the st...

How To Use D365 SkipDataMethods