Dynamics 365 Supply Chain Management

Microsoft Previews userConfiguration Graph API

A new userConfiguration API is available to retrieve data from Folder Associated Items (FAIs) in Exchange mailboxes. The new Graph API is part...

Dynamics 365 Business Central: How to run a Report in Preview Mode without the Request Page (Hide Request Page)

Hi, Readers.Today I would like to share another mini tip about Business Central, how to run a Report in Preview Mode without the Request Page....

The Key Facets of AI Evaluation in the Contact Center 

Organizations must think about when, how, by whom, and on what data AI systems are evaluated. This blog explores the key facets of AI evaluati...

Measuring What Matters: Redefining Excellence for AI Agents in the Contact Center 

The contact center industry is at an inflection point. AI agent performance measurement is becoming essential as contact centers shift to...

Evaluating AI Agents in Contact Centers: Introducing the Multi-modal Agents Score 

Introducing the Multimodal Agent Score (MAS)—a unified, absolute measure of end‑to‑end conversational quality designed for AI agents operating...

Implement a data warehouse with Microsoft Fabric | DP-700 Exam Ep10 #dp700 #microsoftfabric

PAYG Services Like Purview DSI Can Rack Up Large Charges

Microsoft offers several PAYG services to Microsoft 365 tenants. Data Security Investigations (DSI) is the newest. These services can rack up ...

Microsoft Purview: Insider Risk Management – Ability to create cases without content in IRM

Insider Risk Management is providing the ability to create a case without content. With this, we will introduce a new active case limit (2000)...

Outlook: Expand to Full Event Details on iPad

When viewing your calendar on iPad, you can now expand an event to a full‑screen view, giving you more space to review information and make ed...

Microsoft Teams: Improved keyboard navigation and default line numbers in code blocks

Navigate code blocks more easily with improved keyboard controls and default line numbers. Set code language quickly and reference specific li...