Dynamics 365 Supply Chain Management

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Dynamics 365 Contact Center – Cancel voice consult with external number

We are announcing the ability to cancel voice consult with an external number in Dynamics 365 Contact Center. This feature will reach general ...

M365 Admin 5 months ago 3

Article

We are announcing the ability to use the SMS channel to engage with customers proactively in Dynamics 365 Contact Center. This feature will re...

M365 Admin 5 months ago 2

Article

We are announcing the ability to find, filter, and sort records using natural language queries directly within smart grid through Copilot Sear...

M365 Admin 5 months ago 4

Article

We are announcing the ability to mark a task as complete from the grid view in Dynamics 365 Project Operations. This feature will reach genera...

M365 Admin 5 months ago 3

Article

We are announcing the ability to use callback insights to optimize contact center operations in Dynamics 365 Contact Center. This feature will...

M365 Admin 5 months ago 5

Article

We are announcing the ability to enable configurable timescale settings on assignments view in Dynamics 365 Project Operations. This feature w...

M365 Admin 5 months ago 3

Article

We are announcing support for Lookup and Currency on custom columns in Dynamics 365 Project Operations. This feature will reach general availa...

M365 Admin 5 months ago 5

Article

We are announcing the ability for users to use your Infobip SMS account directly in Contact Center to streamline how you connect with customer...

M365 Admin 5 months ago 3

Article

We are announcing the ability to boost data-driven decision making using Visualize with Copilot in Dynamics 365 Sales. This feature will reach...

M365 Admin 5 months ago 12

Article

Sales teams working in Dynamics 365 CRM often struggle to understand complex stakeholder relationships inside large accounts. Relationship map...

Inogic- Maplytics | Dynamics CRM Add-Ons | Development | Consulting 5 months ago 18

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