Microsoft Dynamics 365 Sales: Latest Dynamics 365 Sales

Microsoft Purview: Endpoint Data Loss Prevention – Device Health Reporting Dashboard

This dashboard will allow admins to view the device health across all their devices to ensure the system is healthy and ready to receive polic...

Microsoft Purview: Data Lifecycle Management – DLM Retention support Microsoft Teams call logs

Microsoft Teams stores call logs in several persistent locations, such as CDR logs. Currently, these logs are retained indefinitely. However, ...

Reducing Operational Costs with AI Agents in Microsoft Dynamics 365

Most companies think they bought a high-performance engine, but they really just bought a heavy digital filing cabinet. We see this every week...

Microsoft Is Doubling Your Dataverse File Storage: What Every Dynamics 365 Admin Should Do Before April 15

The default Dataverse storage limits for Dynamics 365 Sales Premium are going up on April 15, 2026. No action required, but that doesn’t...

Microsoft Is Doubling Your Dataverse File Storage: What Every Dynamics 365 Admin Should Do Before April 15

The default Dataverse storage limits for Dynamics 365 Sales Premium are going up on April 15, 2026. No action required, but that doesn’t...

ChatGPT Enterprise Apps Grab Some Work IQ

If installed into a tenant, ChatGPT Enterprise apps can access SharePoint Online files, Exchange Online email and calendar, and Teams chats, m...

Microsoft named a Leader in The Forrester Wave™: Customer Service Solutions, Q1 2026

The promise of agentic service requires more than just automation; it demands a unified context and intelligence layer that travels with the w...

Microsoft Dynamics 365 2026 Release Wave 1: Top Takeaways for Customer Engagement and Power Platform Teams

Microsoft has introduced the 2026 Release Wave 1 plans for Dynamics 365 Customer Engagement, with updates rolling out between April and Septem...

Why Dynamics 365 User Adoption Breaks—and Why More Training Won’t Fix It

Be honest—how many times have you heard, “I’ll update the CRM later,” or watched teams quietly drift back to spreadsheets, inboxes, or sticky ...

How to Set up Data Deduplication in Dynamics 365 CRM