Microsoft Dynamics 365 Project Service Automation: Latest Dynamics 365 Project Operations

How to Schedule Teams Meetings from Shared Mailboxes

It is possible to schedule Teams meetings from shared mailboxes without incurring the need to license the shared mailboxes. However, Microsoft...

How Generative AI Is Revolutionizing Dynamics 365 Sales (2026 Guide)

Introduction The world of sales has changed dramatically over the past few years. Sales professionals are no longer expected to spend countles...

What an AI-Powered Donor Management Solution Taught Me About the Future of the Not-for-Profit Sector

Over the past few years, I have had the opportunity to work with a number of not-for-profit organisations across healthcare, disability servic...

Dynamics 365 Business Central: Open the same list in a new tab when switching companies

Hi, Readers.Today I would like to share another mini tip about Business Central, how to open the same list in a new tab when switching compani...

Microsoft Teams: Teams shared display mode and peripheral detection available for DoD environments

Shared display mode in Teams is now available in government DOD environments, enabling more seamless and private meeting hosting from your PC....

Customer insights, reimagined: The intelligence layer powering agentic customer experience

Customers expect a single, continuous relationship with your brand. One where every interaction feels informed and connected. The post Custome...

Assess your .NET and Java Webapps for modernization to App Service or AKS with Azure Migrate

From Answers to Action: What’s New with Copilot in Dynamics 365 Customer Service

Service Agent extends Dynamics 365 Customer Service beyond traditional assistance by enabling AI-powered actions across cases, knowledge, emai...