Microsoft Dynamics 365 Project Service Automation: Latest Dynamics 365 Project Operations

Modernizing Dynamics 365 Delivery: How CI/CD and ALM Drive Real Business Reliability

You invested in Dynamics 365 to streamline operations, improve customer engagement, and drive growth. But instead of speed and efficiency, you...

Modernizing Dynamics 365 Delivery: How CI/CD and ALM Drive Real Business Reliability

You invested in Dynamics 365 to streamline operations, improve customer engagement, and drive growth. But instead of speed and efficiency, you...

Why is Distribution Tracking System Essential for Modern Distribution Businesses?

Distribution companies handling flyer, leaflet, or pamphlet distribution deal with real, everyday challenges to ...

Business Central 2026 release wave 1 (BC28): Get item insights with advanced KPIs and Summary (new Item Statistics page)

Hi, Readers.The public preview for Dynamics 365 Business Central 2026 release wave 1 (BC28) is available. Learn more: Link. I will contin...

Graebel Transforms AP Automation with AI | Who’s Using Copilot Studio?

Creating Copilot Studio Agents Without an M365 Copilot Premium License

A common assumption when getting started with Copilot Studio is that you need a full Microsoft 365 Copilot Premium license. That assumption is...

All Transfer Capabilities in Dynamics 365 Contact Center 

Dynamics 365 Contact Center enables seamless customer handoffs with flexible transfer options, including direct, warm, queue, Teams, and exter...

Microsoft 365 Copilot: Customize how managers are identified in Workforce Insights agent and Copilot responses

Microsoft 365 Copilot and Workforce Insights agent will use the SupervisorIndicator attribute from MODIS to customize manager identification b...

Microsoft Teams: Copilot PSTN audio announcements

Microsoft Teams now provides audio announcements to PSTN participants when Copilot processes their audio in Copilot Only mode. This rollout is...