Dynamics 365 Order Management System
We’re introducing new rule actions in the new Outlook for Web and Windows to give users greater flexibility and control. This includes Clear C...
In this blog, we’ll unpack the hidden dangers of oversharing in Microsoft 365, how accidental discovery happens, and why good permission hygie...
Hi, Readers.Today, I’d like to briefly share an issue I was asked about recently: Why can’t users other than Super users see customized featur...
Microsoft retires legacy records management capabilities
We are announcing the ability to define how duplicate requests for callback are handled in Dynamics 365 Contact Center. This feature will reac...
We are announcing the ability to monitor real-time conversations with Quality Evaluation Agent in Dynamics 365 Contact Center. This feature wi...
As AI agents become deeply embedded in enterprise ecosystems, they are evolving beyond simple tools or workflows into a digital workforce. The...
We are adding support for sort by flag status, flag due date and flag start date. Product Outlook Release phase General Availability Release d...
Use the Drafts quick view to easily find, edit, and send draft messages. Product Microsoft Teams Release phase General Availability, Targeted ...
Users can now schedule meetings directly from chat or by clicking “Schedule with Copilot” in the UI. Simply ask Copilot to schedul...
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