Dynamics 365 Order Management System

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Dynamics 365 Contact Center – Use preview dial for high-value proactive engagements

We are announcing the ability to use preview dial for high-value proactive engagements in Dynamics 365 Contact Center. This feature will reach...

M365 Admin 6 months ago 9

Article

We are announcing the ability to use the simplified Approvals page in Dynamics 365 Project Operations. This feature will reach general availab...

M365 Admin 6 months ago 6

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We are announcing the ability to create static segments with up to 200,000 members in Dynamics 365 Customer Insights – Journeys. This fe...

M365 Admin 6 months ago 3

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We are announcing the ability to leverage rich media messaging across channels in Dynamics 365 Contact Center. This feature will reach general...

M365 Admin 6 months ago 3

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We are announcing the ability to standardize security role and system application docs in Microsoft Dataverse. This feature will reach general...

M365 Admin 6 months ago 2

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We are announcing the ability to view approvals of different types more clearly by using the enhanced UI in Dynamics 365 Project Operations. T...

M365 Admin 6 months ago 4

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SharePoint home sites are getting the following new updates – A resources web part, a new UX to customize the SharePoint app (Viva Conne...

M365 Admin 6 months ago 6

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Enable change leaders to quickly identify and auto-populate Microsoft 365 Copilot power users and novice users based on organizational attribu...

M365 Admin 6 months ago 4

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Agent Mode in PowerPoint lets you create, edit, and refine presentations through natural conversation, directly in your presentation. You can ...

M365 Admin 6 months ago 4

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Add new Viva Pulse survey templates for Copilot readiness, adoption, and business value, with built-in entry points and reporting surfaced dir...

M365 Admin 6 months ago 4

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