Dynamics 365 Order Management System

Outlook: Upgraded Video and Audio Player for iOS

Preview videos and audio files with an improved player directly in the Outlook iOS mobile app. The enhanced player provides updated controls a...

Outlook: Copilot Search Suggestions for Outlook

Get Copilot suggestions in the Outlook search menu to help you stay on top of your inbox and calendar, find what you are looking for and get m...

Microsoft Viva: New Overview experience and agent categories in Agent Dashboard

Customers can now view and understand their agent landscape through the new Overview page that will be included as part of the Agent Dashboard...

Outlook: Data Loss Prevention (DLP) Policy Tips & Override in Outlook for Mac

Outlook for Mac now supports Data Loss Prevention (DLP) policy tips, helping users avoid accidental data leaks. When sensitive content is dete...

Microsoft Viva: Unlocking Deeper Copilot Insights with Enhanced Power BI Filtering

Enable Global and Insights admins to turn on additional attributes as filters in Power BI reports, including reserved attributes and your orga...

Draft, Rewise, & Decide Smart Territory Management in Dynamics 365

Territory planning looks deceptively simple from the outside. A manager opens the CRM, divides the market using Dynamics CRM territory mapping...

Power Automate: Office 365 Outlook - When a new event is created Trigger

The "When a new event is created" trigger monitors your Outlook calendar in Power Automate. Learn about UTC gotchas, duplicate triggers, and t...

Checking Chaos Out- How Smarter Maps in Dynamics 365 Are Transforming Hospitality Operations

Nobody at the Hotel Belle Vue sent confusion an invitation. Yet there it was, settled into the lobby like a long-stay guest who had somehow sk...

Configure Duplicate Detection Rules in Dynamics 365 CRM: 2026 Setup Guide