Dynamics 365 Order Management System

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Microsoft 365 Copilot will use private community and event content as grounding sources

Starting May 2026, Microsoft 365 Copilot will use private community and event content as grounding sources to generate responses, respecting e...

M365 Admin 3 months ago 2

Article

Microsoft Purview Data Security Investigations will support custom examination focus areas from mid-May 2026, allowing admins to tailor AI-pow...

M365 Admin 3 months ago 6

Article

Microsoft 365 Admin Center will add a new License Requests page by late May to early June 2026, enabling admins to centrally view and manage M...

M365 Admin 3 months ago 1

Article

Microsoft 365 Copilot introduces the AI Reader role for Agent 365, providing read-only access to usage, health, and configuration without admi...

M365 Admin 3 months ago 1

Article

We are announcing the ability for companies in China running Dynamics 365 Supply Chain Management on Azure operated by 21Vianet to run Plannin...

M365 Admin 3 months ago 2

Article

We are announcing the ability to use shadow mode for Case Management Agent predictions in Dynamics 365 Customer Service. This feature will rea...

M365 Admin 3 months ago 1

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We are announcing the ability to clone and share Sales Development agent configuration across teams in Dynamics 365 Sales. This feature will r...

M365 Admin 3 months ago 1

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We are announcing the ability to add Lookup data type fields as enterprise task custom columns within the task grid in Dynamics 365 Project Op...

M365 Admin 3 months ago 3

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We are announcing the ability to include knowledge citations in agent-drafted resolution emails in Dynamics 365 Customer Service. This feature...

M365 Admin 3 months ago 1

Article

We are announcing the ability to use average wait time diagnostics to get wait-time predictions in Dynamics 365 Contact Center. This feature w...

M365 Admin 3 months ago 5

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