Dynamics 365 Order Management System

We need to talk about... Dynamics 365 Sales... Release Wave 1 for 2026

Next in my blog, I will launch a series on the changes we can expect to see as part of Release Wave 1 for 2026. If you've been following my bl...

Still Managing WhatsApp, SMS, and LiveChat Outside Dynamics 365 Edit

Business Central 2026 release wave 1 (BC28.1): Use enhanced and faster reports for analysis of deferrals and trial balances

Hi, Readers.Dynamics 365 Business Central 2026 wave 1 (BC28.1) is generally available. More details: Cumulative Update Summary for Micros...

How to Integrate HubSpot with Microsoft Dynamics 365: A Practical Guide

In short: "integrating HubSpot with Dynamics 365" can mean two different jobs. Connecting HubSpot with Dynamics 365 Sales is a CRM-to-CRM sync...

How to Integrate HubSpot with Microsoft Dynamics 365: A Practical Guide

In short, there are three ways to integrate HubSpot CRM with Microsoft Dynamics 365. The native HubSpot Data Sync connector suits teams that o...

Your Copilot Studio Agent Can Now Access Outlook (Emails) and Act on Them – Here’s Why That’s Architecturally Significant /w Work IQ MCP

Microsoft Copilot Studio · MCP · Work IQ · Agent Architecture · Microsoft 365 The Problem With “Smart” Agents That Don’t Kno...

Notebooks in Microsoft 365 Copilot: Organize work across conversations

Microsoft 365 Copilot app introduces Notebooks to organize chats, content, and references in a persistent workspace synced with OneNote. Rolli...

Microsoft Viva Glint: Export Heat Map reports as editable PowerPoint slides

Microsoft Viva Glint will add an option to export Heat Map reports as fully editable PowerPoint slides starting mid-July 2026. This enhances c...

Microsoft Purview: Information Protection- File Labeler and File Viewer for MacOS

Microsoft Purview is launching File Labeler and File Viewer apps for macOS to enable sensitivity labeling and protected file viewing, aligning...