Microsoft Dynamics 365 Marketing Insights: Latest Dynamics 365 Marketing (Customer Insights)
Explore the latest trends, tips, and best practices in Microsoft Dynamics 365 Marketing through our curated collection of blogs. Stay informed and maximize your marketing efforts with expert insights from industry professionals.
Introducing Service Operations Agent in Dynamics 365 Contact Center
We are excited to preview Service Operations Agent. It’s a new AI-powered capability in Dynamics 365 Contact Center that transforms how admini...
Microsoft 365 & Power Platform Community Call – April 30th, 2026 – Screenshot Summary
Call Highlights SharePoint Quicklinks: Primary PnP Website: https://aka.ms/m365pnp Documentation & Guidance SharePoint Dev Videos Issues...
Power Automate Agent Flows: The Smarter Way Businesses Are Automating Decisions in 2026
If your business is still waiting on manual approvals, forwarded emails, or spreadsheet updates after every meeting, there is a cost to that d...
Power Automate Agent Flows: The Smarter Way Businesses Are Automating Decisions in 2026
If your business is still waiting on manual approvals, forwarded emails, or spreadsheet updates after every meeting, there is a cost to that d...
Dynamics 365 Customer Insights – Data – Effortlessly monitor daily performance and manage notifications
We are announcing the ability to utilize a new performance dashboard in Dynamics 365 Customer Insights – Journeys. This feature will rea...
Dynamics 365 Field Service – Explore Dataverse data with Microsoft 365 Copilot
We are announcing the ability for service managers, dispatchers, and back-office teams to query work orders, bookings, service history, and as...
Dynamics 365 Sales – Identify important actions in the flow of work with Recommended Action
We are announcing the ability to utilize Recommended Action to identify the most important actions in the flow of work in Dynamics 365 Sales. ...
SharePoint: Power Automate trigger and action for forms in SharePoint
We are introducing new Power Automate integration capabilities for forms in SharePoint, enabling customers to create automated workflows based...
Microsoft Purview: Endpoint Data Loss Prevention: Add control to include or exclude Default file paths exclusions for Windows
Previously customers would have system files either included or excluded manually configured. With this feature there is now a capability to p...
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