Microsoft Dynamics 365 Marketing Insights: Latest Dynamics 365 Marketing (Customer Insights)

Explore the latest trends, tips, and best practices in Microsoft Dynamics 365 Marketing through our curated collection of blogs. Stay informed and maximize your marketing efforts with expert insights from industry professionals.

Page 193 of 3104

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Dynamics 365 Project Operations – Add support for Lookups on custom columns

We are announcing the ability to add Lookup data type fields as enterprise task custom columns within the task grid in Dynamics 365 Project Op...

M365 Admin 4 months ago 3

Article

Microsoft Power Automate – Support for normalized schema import for data ingestion

We are announcing the ability to ingest data in a normalized data structure format for process mining in Power Automate. This feature will rea...

M365 Admin 4 months ago 3

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Dynamics 365 Customer Service – Add knowledge citations to case resolution

We are announcing the ability to include knowledge citations in agent-drafted resolution emails in Dynamics 365 Customer Service. This feature...

M365 Admin 4 months ago 1

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Dynamics 365 Contact Center – Use average wait time diagnostics to get wait-time predictions

We are announcing the ability to use average wait time diagnostics to get wait-time predictions in Dynamics 365 Contact Center. This feature w...

M365 Admin 4 months ago 7

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Dynamics 365 Contact Center – Pinned contacts and queues during consult and transfer

We are announcing the ability to pin contacts and queues during consult and transfer in Dynamics 365 Contact Center. This feature will reach g...

M365 Admin 4 months ago 6

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Power Automate – Analyze your processes in the process intelligence experience

We are announcing the ability to analyze your processes in the process intelligence experience in Power Automate. This feature will reach gene...

M365 Admin 4 months ago 1

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Dynamics 365 Contact Center – Average wait time in messaging API channels

We are announcing the ability to utilize average wait time in messaging API channels in Dynamics 365 Contact Center. This feature will reach g...

M365 Admin 4 months ago 3

Article

Dynamics 365 Contact Center – Track segment-level metrics across queues

We are announcing the ability to track segment-level metrics across queues in Dynamics 365 Contact Center. This feature will reach general ava...

M365 Admin 4 months ago 1

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Dynamics 365 Customer Insights – Journeys – Set message expirations to keep communication relevant

We are announcing the ability to set message expirations to keep communication relevant in Dynamics 365 Customer Insights – Journeys. Th...

M365 Admin 4 months ago 3

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Real-time data & business action recommendations. #MicrosoftFabric #AIAgents #PowerBI #MicrosoftAI

Microsoft Mechanics 4 months ago 11

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Microsoft Dynamics 365 Marketing Insights: Latest Dynamics 365 Marketing (Customer Insights)

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