Dynamics 365 Contact Center – Real time coaching with Quality Assurance Agent
We are announcing the ability to deliver real-time coaching with Quality Assurance Agent in Dynamics 365 Contact Center. This feature will rea...
Explore the latest trends, tips, and best practices in Microsoft Dynamics 365 Marketing through our curated collection of blogs. Stay informed and maximize your marketing efforts with expert insights from industry professionals.
We are announcing the ability to deliver real-time coaching with Quality Assurance Agent in Dynamics 365 Contact Center. This feature will rea...
We are announcing the ability to recover an invoice from a failed workflow in Dynamics 365 Project Operations. This feature will reach general...
We are announcing the ability to carry out suggested actions with built-in context and guidance directly within the flow of work in Dynamics 3...
We’ve released updates to the following update channel for Microsoft 365 Apps: Current Channel When this will happen: We’ll be gra...
Microsoft Teams Events app will show room availability during event creation starting June 2026, enabling organizers to check real-time room s...
Starting mid-June 2026, Teams’ SharePoint app (Viva Connections) search will be scoped to SharePoint content, showing relevant results a...
OneDrive mobile apps will stop supporting sign-ins with SharePoint Server on-premises accounts starting June 2026 to enhance security and alig...
Microsoft 365 E7 licenses currently lack Teams Events and eCDN service plans, affecting event creation and management. A temporary mitigation ...
Update Teams Rooms apps by June 30, 2026, to maintain PowerPoint Live features. Windows updates are available now; Android updates roll out mi...
Microsoft Scout is an always-on personal Autopilot agent integrated across Microsoft 365 apps, acting autonomously within organizational polic...
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