Microsoft 365 and Dynamics 365 now provide a unified customer service experience
Service Agent is now generally available, helping customer service teams understand issues, find answers, and take action from one Copilot exp...
Stay ahead in the realm of finance and operations with our curated collection of blogs dedicated to Microsoft Dynamics 365 Finance and Operations. Gain valuable insights, best practices, and industry updates to optimize your financial and operational processes.
Service Agent is now generally available, helping customer service teams understand issues, find answers, and take action from one Copilot exp...
From Vision to Value: How Endeavor4's CRM Team Accelerates Digital Transformation CRM Industry Accelerators: Built by Practitioners, Designed ...
Mailbox requirement set 1.16 is now generally available for Outlook add-ins. This release reflects our continued investment in closing the gap...
Now in public preview, the Onboarding Agent delivers a connected experience that helps streamline onboarding activities. The solution helps ne...
Why agentic AI stalls — and how leaders get it right Most leaders I talk to aren’t short on ambition when it comes to agentic AI. They underst...
Struggling to use form submission and event registration data in Customer Insights – Journeys? Learn how to automate readable and JSON struct...
TL;DR 30-second summary Dynamics 365 stores attachments in the Dataverse by default. That’s fine... until it isn't. As your file storag...
The complete Power Pages page layout — AI input panel HTML, dark widget CSS, and the full JavaScript engine that maps extracted fields to your...
If you manufacture or distribute building materials, fixtures, or sanitary equipment through a network of dealers and service partners, you al...
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