Discover the latest innovations and best practices in Microsoft Dynamics 365 Field Service through our curated collection of blogs. Stay informed about industry trends, expert insights, and practical tips to optimize your field service operations and deliver exceptional customer experiences.
Welcome to our sixth roundup of 2026. We look back at what was announced, released and delayed across Microsoft 365 and Copilot in June:Copilo...
We will be introducing a new Usage report covering Copilot Chat. This report will include total active users, Copilot Chat usage with a breako...
When replying to an email conversation and the message being replied to is not the latest in the conversation, Outlook for Windows and web wil...
While working on a Dynamics 365 Field Service cleanup, we needed to delete a large number of Work Order records. Before doing so, we wanted to...
Organizations building modern business applications need more than software that solves today's challenges. They need a technology platform th...
Discover how Power BI’s tooltip (Generally Available) options help you tailor hover experiences—from curated field lists and sentence-style in...
Discover how Power BI’s tooltip (Generally Available) options help you tailor hover experiences—from curated field lists and sentence-style in...
Microsoft’s Copilot Cowork update matters because it moves AI closer to daily sales and service work inside Dynamics 365. Sellers, service man...
Most organizations have read plenty about what agentic AI can do. The question they’re really asking is narrower: what does it look like runni...
Your Dynamics 365 Isn’t Broken—It’s Overbuilt One of the most common things we hear during Dynamics 365 health checks is, "The system works, b...
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A curated digest of community blogs, product news, videos, and podcasts — delivered without the noise.
