Discover the latest innovations and best practices in Microsoft Dynamics 365 Field Service through our curated collection of blogs. Stay informed about industry trends, expert insights, and practical tips to optimize your field service operations and deliver exceptional customer experiences.
We are announcing the ability to use role-based access for agents and customer service representatives using Microsoft Entra ID within Dynamic...
We are announcing the ability to enable Automatic CRM Record Linking and Suggested Updates for Accounts, Contacts, and Leads in Dynamics 365 S...
Microsoft Teams is introducing a new Speaker focused layout for Teams events, prioritizing presenter video alongside shared content to enhance...
Starting August 2026, Microsoft Viva Insights Advanced Insights will no longer apply the Is Active filter by default in new Custom Query – Per...
Microsoft 365 Backup now allows admins to configure recovery windows from 3 months to 2 years, replacing the fixed 1-year default. This enhanc...
The SharePoint Button web part will support launching custom Copilot prompts or Power Automate flows, enhancing productivity and automation. A...
The federatedTokenValidationPolicy is a resource type in Microsoft Graph (beta) that governs the validation of federated authentication tokens...
When a user who has access to the SharePoint app in Teams clicks a SharePoint page or news link in Teams chat or channels, the link will open ...
Unlock the full value of your structured data by bringing SharePoint lists directly into your Microsoft Copilot Studio agents. With native sup...
Microsoft Purview extends data loss prevention to the network layer via integration with Entra Internet Access, enabling inspection and protec...
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