Discover the latest innovations and best practices in Microsoft Dynamics 365 Field Service through our curated collection of blogs. Stay informed about industry trends, expert insights, and practical tips to optimize your field service operations and deliver exceptional customer experiences.
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You're three days from go-live. The migration is done, the data is in, and the client is running final validation. Then someone opens the Acco...
Microsoft 365 Copilot now lets admins create and publish organization-specific prompts in Copilot Chat, guiding users with curated, relevant s...
Microsoft Fabric users can create support tickets directly within Fabric’s Help pane starting late June 2026. This feature auto-captures...
Microsoft Teams will allow users to open message links in a new window on desktop (Windows and Mac) starting July 2026, enhancing multitasking...
We are announcing the ability to increase confidence in AI-powered workflow automations by helping teams measure, validate, and improve the AI...
Microsoft Edge Enterprise Preview lets admins validate prerelease builds within the Stable app, offering centralized control, user opt-out, an...
We are announcing the ability to apply governance policies to email attachments in Dynamics 365 Customer Service. This feature will reach gene...
We are announcing the ability to dynamically analyze marketing execution and journey performance using natural language with the Marketing Res...
We are announcing the ability to chat and reason over Dataverse business data with Microsoft 365 Copilot in Microsoft Dataverse. This feature ...
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