Dynamics 365 Field Service Articles

Discover the latest innovations and best practices in Microsoft Dynamics 365 Field Service through our curated collection of blogs. Stay informed about industry trends, expert insights, and practical tips to optimize your field service operations and deliver exceptional customer experiences.

Article

Dynamics 365 Contact Center – Pick based work assignment at queue level

We are announcing the ability to use pick-based work assignment at queue level in Dynamics 365 Contact Center. This feature will reach general...

M365 Admin 3 months ago 14

Article

Dynamics 365 Project Operations – Enable purchase orders with item requirements

We are announcing the ability to enable purchase orders with item requirements in Dynamics 365 Project Operations. This feature will reach pub...

M365 Admin 3 months ago 23

Article

Power Platform – Overall Score

We are announcing the overall score feature in Power Platform. This feature will reach public preview on August 15, 2026. How does this affect...

M365 Admin 3 months ago 6

Article

Power Automate – Improved Power Automate licensing dashboard

We are announcing an improved licensing dashboard in Power Automate. This feature will reach general availability on August 30, 2026. How does...

M365 Admin 3 months ago 26

Article

Updates available for Microsoft 365 Apps for Current Channel

We’ve released updates to the following update channel for Microsoft 365 Apps: Current Channel When this will happen: We’ll be gra...

M365 Admin 3 months ago 11

Article

The Gap No One Talks About: Why Dynamics 365 Teams Need a Control Layer

Why Dynamics 365 teams need a control layer — and most don't have one. There's a conversation that happens in almost every Dynamics 365 enviro...

Microsoft Dynamics 365 | Partners | Pricing & Cost | Dynamics CRM 3 months ago 10

Article

Microsoft Teams: Expanded presenter visibility in Manage what attendees see

Microsoft Teams is expanding presenter visibility in Manage what attendees see for Teams events. Event organizers and producers can now drag a...

M365 Admin 3 months ago 18

Article

Microsoft Teams: External presenters can manage event production controls

Organizations can now allow trusted external presenters to manage Microsoft Teams event production controls. Federated (B2B) users and guest u...

M365 Admin 3 months ago 13

Article

Microsoft Planner: Planner Agent chat in basic plans

Planner Agent chat is coming to Microsoft Planner basic plans. This feature brings Planner Agent directly into the Planner experience, allowin...

M365 Admin 3 months ago 12

Article

Microsoft Teams: Manage auto attendant shared voicemails in the Queues app

We’re introducing the ability to view and manage auto attendant shared voicemails directly in the Microsoft Teams Queues app. Previously...

M365 Admin 3 months ago 16

Previous Next

Get the latest Dynamics 365 and Power Platform content in your inbox

A curated digest of community blogs, product news, videos, and podcasts — delivered without the noise.

Weekly updates Unsubscribe anytime Fresh community picks

Dynamics 365 Field Service Articles

Sidebar

Get the latest Dynamics 365 and Power Platform content in your inbox