Dynamics 365 Customer Voice

D365 Security Blog series-Security diagnostics for task recordings

Dear Microsoft BizApps Community, Welcome to my next blog on security framework series, this article talks about the Security diagnostics for ...

Here’s what’s new and coming soon to Visio in Microsoft 365!

Microsoft 365 commercial subscribers have a great way to visualize and convey information and processes more effectively. Our worldwide rollou...

New accessibility features in Play My Emails

Microsoft is committed to creating products and services designed for everyone, including over one billion people with disabilities. In celebr...

Solve key business challenges with fusion teams and Power Apps like Ernst & Young

Ernst & Young (EY) is using Power Apps to solve key business challenges by creating fusion teams. With the help of Power Apps, the company...

A new way to manage gateways in Power BI!!!

In this video, Adam introduces the new way to manage gateways in Power BI, which has recently been updated. He takes viewers through a step-by...

Dynamics 365 Dormant user security accounts in Finance and Operations

Dear Microsoft BizApps Community, Welcome to my next blog on Security framework, this article talks about the dormant user accounts in Dynamic...

Dynamics 365 Sales Predictive Lead Scoring

New accessibility features in Play My Emails

Microsoft is committed to creating products and services designed for everyone, including over one billion people with disabilities. In celebr...

Omnichannel for Customer Service – IVR BOT Skills Based Routing

In this blog post I hope to describe how you can setup an IVR BOT for Microsoft's Omnichannel for Customer Service voice channel. And how the ...