Dynamics 365 Customer Voice

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Dynamics 365 Contact Center – Dynamics 365 Contact Center Certification for Windows 365 Virtual PCs

We are announcing Dynamics 365 Contact Center certification for Windows 365 virtual PCs in Dynamics 365 Contact Center. This feature will reac...

M365 Admin 6 days ago 11

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We are announcing the ability to enable online mode to access Dataverse for canvas apps in Power Apps. This feature will reach general availab...

M365 Admin 6 days ago 10

Article

We are announcing planning group support in the Forecast scenario in Dynamics 365 Customer Service and Dynamics 365 Contact Center. This featu...

M365 Admin 6 days ago 9

Article

We are announcing the ability to transform customer journeys into action with record creation in Dynamics 365 Customer Insights – Journeys. Th...

M365 Admin 6 days ago 8

Article

Should this be on the Fabric blog, not the Power BI one?

All Power BI Updates Blog posts 6 days ago 3

Article

In a previous article, we discussed how to convert Exchange folderIds (as returned by the Get-MailboxFolderStatistics cmdlet) to the RestId id...

Michev 6 days ago 6

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After the discussion about the licensing gap prompts shown in the Entra admin center, here's a PowerShell script to compute the set of user ac...

Office 365 for IT Pros 6 days ago 8

Article

Understand the augmentation step of RAG: how retrieved documents are structured into prompts, how metadata and citations improve response qual...

endjin.com 6 days ago 8

Article

It has happened to everyone in IT: You upgrade your software to the latest version, only to find out that the update breaks a feature you rely...

Forward Forever 6 days ago 7

Article

Introduction Choosing the right technology stack is one of the biggest career decisions for students, fresh graduates, and software profession...

Softchief Learn 6 days ago 7

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