Microsoft Dynamics 365 Customer Service: Latest Dynamics 365 Customer Service

Going beyond text in Microsoft 365 Copilot – Introducing SharePoint Copilot Apps

Microsoft 365 Copilot is brilliant with words - but work isn't only words. Introducing SharePoint Copilot Apps: bring rich, interactive UX com...

Microsoft 365 Copilot Cowork: The AI Agent Transforming Enterprise Workflows | Inogic

New Release: AI-Powered Duplicate Merge and Master Record Selection in Dynamics 365 CRM

Let us be honest. Managing duplicate records in Dynamics 365 CRM has always been… a lot. Hours of manual review. Guesswork on which reco...

Automatic recording and transcription for Teams Call Queues

Microsoft Teams Call Queues will support automatic call recording and transcription starting mid-July 2026, with recordings stored in SharePoi...

Retirement of Turnitin Similarity integration in Microsoft Teams Assignments

Microsoft is retiring the Turnitin Similarity integration in Teams Assignments by December 31, 2026, urging institutions to switch to Turnitin...

Calendar widget in Student Hub retiring in July 2026

The Calendar widget in Student Hub will be retired and removed starting late July 2026, with no replacement. Admins must remove it before then...

Microsoft Viva: New Copilot usage and cost insights

Microsoft Viva introduces default-enabled cost management insights to track Copilot credit usage across AI services like Cowork and WorkIQ API...

Microsoft Teams: Room optimization mode relocated to context-dependent option

Microsoft Teams renames and relocates the “add shared display” option to a context-dependent “optimize for room” featu...

Stay Up to Date in Employee Self-Service

Stay Up to Date in Employee Self-Service (ESS) launches worldwide by mid-August 2026, providing personalized, prioritized update cards on the ...

Create branded presentations using Copilot in PowerPoint

Microsoft 365 Copilot in PowerPoint now lets users select a brand kit during presentation creation, ensuring consistent, on-brand slides with ...