Microsoft Dynamics 365 Customer Service: Latest Dynamics 365 Customer Service

Why Sales and Service Teams Are Switching to Agentic CRM

Customer relationship management used to mean one thing: a system of record. Log the call, update the deal stage, move on. That era is ending....

Dynamics 365 Business Central: How to quickly create Production Orders from Sales Orders

Hi, Readers.Today I would like to share another mini tip about Business Central, how to quickly create Production Orders from Sales Orders. Yo...

Microsoft Viva: Insights for GitHub Copilot spend and usage

AI spend and usage insights for GitHub Copilot will be available on Viva Insights for managers with at least 5 direct reports (scoped access),...

Microsoft Copilot (Microsoft 365): Updated Copilot Answers

Copilot Answers in Copilot Search (in the M365 Copilot App on web and desktop) will provide more concise responses and more prominently highli...

Microsoft Purview: View only Role management enhancements

Microsoft Purview is introducing a new view-only role management role to give admins permissions to see all the member assignments in Purview ...

OneDrive: Find your group sites faster with the new My Sites tab in OneDrive for iOS

The new My Sites tab in the OneDrive iOS app gives you one place to find every group-connected SharePoint site you own or belong to. Instead o...

Build a Power Apps MCP App for Microsoft 365 Copilot

In this post we build a small MCP App on a Power Apps model-driven app (MDA). The app exposes one custom tool that generates a 5-color palette...

Resolve Customer Cases Faster with Microsoft Power Platform

Microsoft 365 & Power Platform Call (Microsoft Speakers) – June 23rd, 2026 – Screenshot Summary

Call Highlights   SharePoint Quicklinks: Primary PnP Website: https://aka.ms/m365pnp Documentation & Guidance SharePoint Dev Videos Issues...

Going beyond text in Microsoft 365 Copilot – Introducing SharePoint Copilot Apps

Microsoft 365 Copilot is brilliant with words - but work isn't only words. Introducing SharePoint Copilot Apps: bring rich, interactive UX com...